There are two methods to save the database – either use NEC Phone System SV8100 Back-Up and Restore Routines
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Click Test Connection to verify the connectivity of the Voicemail Pro server to the remote FTP or SFTP server.If you want to use SFTP for data transfer, select SFTP.
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Enter the FTP password in FTP Password.
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Enter the FTP user name in FTP User Name.Enter the absolute FTP path of the folder on the remote FTP server in Remote FTP Location.Enter the host name or the IP address of the remote FTP server in Remote FTP Host.If you want to save the backup files to a remote FTP server, select Remote Backup Configuration and proceed as follows: If you are using Voicemail Pro installed on Unified Communications Module, also see Backup paths on UC Module Voicemail Pro.ħ.The Location field is unavailable if you select Remote Backup Configuration.The default file path on a Linux-based server is /opt/vmpro/Backup/Schedule.The default file path on a Windows-based server is C:\Program Files\Avaya\IP Office\Voicemail Pro\Backup\Scheduled.To save the backup files locally, enter a local file path (that is, C:\filepath) or a remote file path in UNC format (that is, \\server\filepath) in Location. System Settings: The settings like Voicemail Pro settings, COS settings, debug settings, and so on.Ħ.Module Recordings: The recordings for the various modules.
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On that note, please find below instructions on how to back-up your: Avaya Voice Mail Pro database and announcements, Avaya Manager, and NEC SV8100 phone system.Īvaya IP Office Voice Mail Pro (how to do a quick back-up of your call flows) There’s nothing worse than finding out your back-up didn’t work when you need it the most.
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Worse yet, this customer had contracted a professional studio to record all of their announcements, and while we were able to recover some, most will need to be recreated.īut not only is it important to establish back-ups as part of a comprehensive disaster recovery plan, but its just as crucial to test your back-up system and restore routine on a regular basis as well, to ensure they’re up-to-date and working properly. The easy part of the recovery is the server itself the difficult part is recreating the call flows and greetings. In fact, as I write this post we are currently assisting a customer who had a large voice mail call queue, greetings, and setup that were all lost due to a failed server, and unfortunately, a back-up had never been created. Just in the last month I have seen a few incidents were something happened to either the phone system or voice mail system, and the customer had either a very out-of-date back-up, or worse, none at all.